DAA provides expertise around digital adoption measurement and management on an ‘as required’ basis.
Monitoring and Performance Optimization
Continuously monitor adoption system performance and optimize as needed.
Incident and Problem Management
Respond to incidents and root cause analysis of recurring problems.
Data Governance and Management
Ensure data integrity, security, and compliance post-launch.
Best Practice
Continue training for new users and support efforts to drive user digital adoption best practice
Continuous Improvement & Innovation
Identify and implement new features or process improvements based on performance metrics and feedback.
Cost and Value Measurement
Track the actual costs versus the anticipated benefits of the transformation, analysing ROI.
Performance Reporting & Analytics
Provide detailed performance and usage reports to stakeholders
